Return & Replacement Policy
If you want to return or need replacement of the product then you need to pack the parcel taping with brown tape and send the parcel by any genuine courier service. mention our address in (TO,) and your complete address in (FROM,) section. Mention your mobile number on parcel. When we receive your returned parcel we will call you or whatsapp you regarding size exchange or refund of product (*Note : courier charges are non refundable) .
For any clarifications or procedure kindly call us or whatsapp on 9915347185.
*Note : courier charges are non refundable.
Our Return Address is Following :-
SS PADAM HANDICRAFT INDUSTRIES
L-1-822, New Gurnam Nagar,
Friends Colony, Gali No. 2,
Sultanwind Road, Amritsar,
Punjab-143006, India
Call us : +91-99153-47185
Refund Policy
What are the terms and conditions for refund?
In case of the following scenarios you are liable to get a full refund of money:
1. The product you ordered has a manufacturing defect.
2. You received damaged merchandise.
You can claim for refund within 15 days after you received your product.
How long the refund procedure takes?
§ The refund procedure will be initiated within 48 hours once we receive your product. Receipt of the refund would depend on the mode of payment of the order.
§ The expected time for refund (after initiation) will be 3-5 working days.
§ The refund time may vary from bank to bank.